Real Time problem solving test used for to screen candidates

• 2022-08-17
• admin

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Reduce Operational costs and Improved Retention Rates of an Insurance Provider

• 2022-08-19
• Srini R

Improved process efficiency defined through SLA/KPI’s, Process compliance and Process traceability/visibility.

40% reduction in call handling time 2% increase in retention rate 20% reduction in redundant process